Lazada Group is a Southeast Asian e-commerce company founded by Rocket Internet and Pierre Poignant in 2012, and owned by Alibaba Group. In 2014, Lazada Group operated sites in Indonesia, Malaysia, Philippines, Singapore, Thailand and Vietnam and raised approximately US$647 million from several investment rounds from its investors such as Tesco, Temasek Holdings, Summit Partners, JPMorgan Chase, Investment AB Kinnevik and Rocket Internet.
Lazada Indonesia itself was founded in 2012 and has been operating until now. Lamido, a Rocket Internet incubator company was formed in September 2013, but eventually went out of business in June 2016.
Before choosing a seller, you should first study the types of sellers so you can choose a good seller to buy from.
LAZADA STORE TYPE
LAZMALL
What is LazMall?
LazMall is a leading international and local brand of choice, the best online brand, and an authorized distributor. Shopping at LazMall is the best quality online shopping experience you can get like shopping at your favorite department stores and online brands all in one place.
What is LazMall Flagship Store?
Flagship Store is the choice of leading international and local brands, online and retail brands. Flagship stores are the brands that make up LazMall. You can identify this by the LazMall Flagship Store icon.
What is LazMall Authorised Store?
Authorized Store is a store that represents the official brand as a partner or official distributor of the Brand (trademark). You can identify this by the LazMall Authorized Store icon.
What is LazMall Verified Store?
Verified Stores are stores that are certified to trade products from certain brands (trademarks) that can guarantee 100% original product quality. You can identify it by looking at the LazMall Verified Store icon.
REGULAR SELLER
What is Regular Seller?
Anyone can register as regular seller on Lazada. No badge or reputation,but seller will have rating on their profile.
Who can sell on Lazada?
From indvidual to company, everyone that registered as seller on Lazada can be a seller. Usually company will choose LazMall type to run their business, while individual can be regular seller.
How long does it take to process an order?
Processing time will depend on seller, but Lazada have an automatic cancellation rules if seller don't ship the goods before deadline. According to Lazada rules,the seller does not send the goods by the specified time limit, order will automatically cancelled.
What if the item received is not as described?
We suggest our buyer to ask in advance to avoid something like this. Ask as clear as you can before you decided to buy from a seller, because this will determine your winning of complain later. If seller ship wrong item, only half or incomplete, we can help you to place a complaint.
